Sub-processors

Librarian, Inc. uses the following third-party sub-processors to deliver The Librarian. Each processes customer personal data only as necessary to provide us their service, under contractual data-protection obligations consistent with our Privacy Policy.

Sub-processor Purpose Data processed Location
Google LLC Cloud hosting (Google Cloud), Workspace APIs, AI services (incl. Vertex AI) Service data; content from connected Google Workspace accounts; messages sent to AI features United States
Hetzner Online GmbH Cloud hosting Service data (application, database) United States (Hillsboro, OR)
Microsoft Corporation Cloud hosting (Azure-hosted OpenAI, fallback processing) Messages and content sent to AI features (in transit during processing; not stored) United States
OpenAI, LLC AI processing Messages and content sent to AI features United States
Anthropic, PBC AI processing Messages and content sent to AI features United States
Stripe, Inc. Billing and payment processing Account, billing, and payment information United States
Twilio, Inc. SMS, RCS, and email delivery Message content and recipient contact details United States
Sentry (Functional Software, Inc.) Error monitoring and crash reporting Technical/diagnostic data; may incidentally include user identifiers United States
Cloudflare, Inc. DNS, CDN, WAF, and DDoS protection Network traffic transiting our services United States (global edge network)

We update this page when we add, replace, or remove a sub-processor.

Last updated: July 14, 2026

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