What agents usually want help with
Most of the help agents want from a virtual assistant for realtors isn't glamorous. It's the small, persistent work of keeping relationships warm:
- Follow-up. The buyer who seemed ready three weeks ago and hasn't heard from you since. The showing where the sellers said they'd decide by Friday. If you want a fuller picture of how we handle this, see our page on follow-up reminders for real estate agents.
- Client notes. The couple who wants a north-facing yard for their garden. The one who flinched at the mention of a fixer: details that matter in month three, if anyone can still find them. We write more about voice notes for real estate agents elsewhere.
- Scheduling. Coordinating showings, callbacks, and inspection appointments without letting one drop.
- Keeping the database current. A contact record that still says "asked about condos in March" stops being useful in May.
What a real estate virtual assistant costs
Human virtual assistants are usually billed hourly through agencies. Real estate virtual assistant cost depends on the agency, the assistant's experience, and how many hours a week you need. Published agency rates run from about USD 7 to 14 an hour. The Librarian is a flat USD 49.99 a month after a 30-day free trial; see the pricing page.
Which of those jobs The Librarian handles, and which still need a person
The Librarian handles the memory and follow-up work: listening to your voice notes, keeping your notes on each client current, surfacing who needs a call, and drafting the message for you to review, send, or have sent. Showings and appointments go on your Google Calendar, your Google Contacts stay current, and your CRM stays your system of record.
Two jobs still need a person, whether that's a real estate executive assistant or a personal assistant billed by the hour:
- Transaction paperwork. Contracts, disclosures and compliance review need a person's judgment and signature.
- Cold calling. Cold calling needs a voice on the line, and that's a person's job.
Plenty of agents use both. The Librarian keeps track of what was said and what was promised; a person still handles the work that requires a voice on the line or a hand on a contract.
How it works
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Say what happened. You leave a voice note after the showing: "Showed the Hendersons 418 Laurel Street. They want something with a bigger yard. Follow up Thursday."
Adding a note on the Hendersons' record: type it, or tap the mic and say it. -
The Librarian remembers it against the right client. It attaches the note to the Hendersons, not to a general notepad you'll never search.
The first note on the Hendersons' record, with what The Librarian did with it: profile updated, stage changed, property saved, follow-up task created (closed out after the next showing). -
You get reminded, and the follow-up is drafted. Thursday arrives, and the Hendersons come up with a draft in your style.
The Hendersons' follow-up, due Nov 5, waiting for your confirmation.
Working with a VA and The Librarian
If you have an assistant or work with an agency, they see the same memory you do. A virtual assistant for real estate agents and The Librarian do different jobs, and work well together. Your voice note about the bigger yard is in the record, so your assistant doesn't need to be briefed on what the Hendersons wanted. They can pick it up from the same notes you made. That tends to cut down on the "wait, what did they say?" messages between you.
Works alongside your tools
The Librarian sits on top of the tools you already use rather than asking you to move anything, and it works with BoldTrail CRM, Gmail, Google Calendar, Google Contacts, WhatsApp and SMS. If you want the details on the CRM side specifically, we have a page on how it works with your CRM.
FAQ
Is The Librarian a person?
No. It's software: a memory and follow-up assistant you talk to. Transaction judgment stays with you.
Does it call or text my leads for me?
It drafts your follow-up texts, emails and WhatsApp messages in your own style, and it can send them for you. By default, you approve each message before it goes out. Anything requiring a voice on the phone is still yours.
Does it work with my CRM?
It works alongside your CRM: tell it how a conversation went and it prepares a summary ready to add to your CRM, which stays your system of record. See more on the CRM page.
Can my assistant or VA use it too?
Yes. Your assistant, VA or teammates can see the same client memory you do, so they don't need a separate briefing on what was said in your showings and calls.
Is client data private?
Client details are not used to train models, and SOC 2 certification is in progress. You can ask us about specifics before you commit.